Can I tour the venue before booking?

Yes, absolutely! You can book a tour right from the website. Under the “book now” page. Tours our typically held on Thursdays, however please reach out if another day would work better for you. You can view a virtual tour here!

Can I get access early to set up for my event?

We wish we could allow early set up, however, our cleaning crews are typically in the venues between events to break down, clean and get the space prepped for the next event. If the event space is empty prior to your event, you can pay for additional hours for set up during the booking process.

What is the event insurance, where do I get it, and why do I need it?

Event insurance is required with liquor liability if you are planning on serving any type of alcohol (liquor, beer, wine, champagne, etc.) yourself at your event for a couple of reasons. It is important to us that your guests are conscious and responsible with their alcohol intake. Above all, we want you to be safe while still having a great time. We have suggested event insurance companies listed on our rental agreement that you are welcome to use. Event insurance is usually around $120, depending on the number of guests that will attend your event.

Do I need the event insurance if I am hiring a bartender?

If you are hiring a licensed bartender/ bartending service to serve the alcohol at your event, you do not need to purchase the event insurance. But, you must hire a licensed bartender/ bartending service that has liquor liability insurance to do so. Most professional bartending vendors are licensed, however, you will still need to purchase the event insurance if your hired bartender/ bartending service is not licensed and/or does not have liquor liability insurance.

Do you charge extra for bringing in alcohol?

Nope!

Can I bring in any catering I want or do I have to pick from your list of caterers?

Yes! You can bring in whatever kind of catering you would like! We have a list of suggested catering list for guests who need some assistance, but you do not need to pick off of this list if you do not want.

Can I just cook and bring in my own food?

Yes, you can definitely bring your own food, however, we do not have a fully equipped kitchen. Cook at home and bring it with you! We have a large fridge and two big ovens to keep things cool and hot as needed.

Where do we park and will there be enough parking for my event?

We have a small parking lot located next to our venue that can fit around 5-7 cars comfortably. Other than that, the street parking is free, and there are two large public parking lots within two blocks of The venues that are also free. We have a parking map on our website for you to check out!

How do I secure my date?

Once your deposit is in (which is 50% of your rental fee) your date will be secured. There are more details on your deposit and how to pay it on our rental agreement.

What type of décor is available for us to use?

We have a room full of essential décor pieces that you can use for free and is included as part of your rental fee. Unfortunately, since the Palm Room was only recently set up, we don’t have in-house decor in that venue and we’re not able to bring decor materials back and forth. The decor that we have in house has been generously donated to us over the years so we don’t have that stock established at the Palm Room. We do however provide white and black round table linens, chairs, and tables at both locations.

What does the tableware fee include?

If you would like to use our tableware, it is going to be an additional fee of $150. Anything that needs to be deep cleaned in between events would fall under this category ( So pretty much anything found in our kitchen).

Do you offer any event planning/ event set up and break down assistance?

At this time, we only offer a full venue breakdown assistance, which you can add directly when you book your reservation. However, we plan on adding table, chairs, and linen service soon so stay tuned! You can add this directly when booking your reservation online with us! If you are looking for assistance for set up, please email us at events@palmsandfigs.com for our vendor suggestions.

Are the event venues pet friendly?

Unfortunately, right now we are not allowing your furry friends in the building (Unless they are service animals, then of course they are allowed in!).

Will I be able to get in contact with anyone during my event?

Yes of course! There will be a phone number attached to the email you receive for your door code the day of your event. Please contact this phone number for any questions you may have during your event.